Please read these Terms and Conditions carefully before registering or placing a bid. By registering an account and participating in our online auctions, you agree to be legally bound by these terms.
1. Definitions & Introduction
"Auctioneer/We/Us" refers to The Herdy Company Ltd.
"Buyer/You" refers to the highest verified bidder whose bid is accepted at the close of the online auction.
"Lot" refers to any individual item or group of items put up for sale in the online auction catalogue.
"Winning Bid" refers to the final price when the online listing clock expires.
2. Registration & Eligibility
Bidders must have an active custom er account on www.herdy.com.
We reserve the right to refuse registration, reject any bid, or ban any account at our absolute discretion
3. Bidding & Closing Rules
Binding Bids: Every bid submitted is a legally binding contract to purchase. Once a bid is placed, it cannot be retracted or removed.
Reserve Prices: Lots may be subject to a confidential minimum reserve price. If the bidding does not meet this reserve, the lot will remain unsold.
Anti-Sniping Rule (Auto-Extension): If any bid is placed within the final minute of a lot's closing time, the countdown for that specific lot will automatically extend by an additional 2 minutes. This process repeats until all active bidding stops.
4. Zero Buyer's Fees & Final Costs
No Buyer's Premium: We do not charge a buyer’s premium or online bidding fee. The final price you bid on an item is the base price you pay.
VAT: UK Value Added Tax at the standard rate of 20% will be added to the final winning bid amount (unless the item description explicitly states that the item is VAT-exempt).
5. Invoicing & 48-Hour Payment Window
Successful buyers will receive an itemised email invoice immediately following the close of the auction.
Strict 48-Hour Payment Window: Full payment must be settled via the emailed payment link within 48 hours of the auction's end.
Failure to pay within this 48-hour window constitutes a breach of contract. We reserve the right to cancel the sale, block your account from future auctions, and offer the lot to the underbidder.
Ownership of the goods does not pass to the buyer until full cleared payment has been received.
6. Shipping & Collection
Standard Shipping Rates: All items are eligible for delivery. Shipping charges will be calculated and added to your final invoice based on standard delivery rates, which depend on the auction price.
7. Descriptions, Images, & Condition Reports
"As-Is" Policy: Due to the nature of surplus retail, ex-display, and liquidation lots, all homeware and gifts are sold as seen with all faults and imperfections, unless stated otherwise.
Visual Representation: Photographs, dimensions, and online descriptions serve purely as general guides. Actual item colours, wood grains, or superficial packaging textures may vary slightly from digital images.
Condition Responsibility: Buyers are strongly encouraged to inspect the images carefully or request a digital condition report prior to placing a bid. Refunds will not be issued for cosmetic defects or transit-wear apparent in the provided imagery.
8. Consumer Protection & Statutory Rights
Online-Only Exclusions: As this auction operates strictly as an internet-only event with no physical public access to a physical saleroom, consumer buyers may be entitled to a 14-day statutory cancellation window under the Consumer Contracts Regulations.
Love this little hoodie - we want to collect the others at some point! Only knocking off one star because the fit is a little bit snug for our Herdy, but it's a lovely item.
